Vol. 12 Issue 32 – August 19, 2024
From the Home Team—You Asked, We Implemented
Since we launched our new website, many of you have inquired about why there was no Subscribe & Save option when customers viewed a product with the quick view button. We are happy to say that we heard you and this feature is now available on the website!
Now, when you (or one of your customers) clicks the “quick view” button on a product image, you will have the option to purchase that product as part of a new subscription! All you have to do is select the Subscribe & Save option, choose your preferred frequency, and click “add to cart.” Additionally, once you’ve added one product to your cart this way, you will also be given the option to view products that pair well with your choice, which you can add to your subscription in the same, easy way!
Want to see how this works? Check out the screen recording below.
Guidance for Growth
Let Your Customers Know
With the launch of our updates to product quick views, it’s now easier than ever for your customers to set up a subscription! Let them know how easy it is, and if they need a little extra help, feel free to share this walkthrough video with them by sending them this link: https://youtu.be/dOce3hXD4HA
Contact Us
Have a question about a product or need help placing an order? Our Customer Care team would be happy to assist you!
Regular Customer Care Hours:
- Monday through Friday: 8 am to 5 pm Pacific
Contact us by phone at 800-800-1300 or email us at support@newearth.com
Stay Connected
Stay connected with all things New Earth by downloading the New Earth Connected app from your Apple or Google Play store, joining our Facebook Leaders Group, and following us on Facebook, Instagram, Twitter, LinkedIn, or YouTube.