Vol. 11 Issue 51 – December 18, 2023

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From the Home Team—Holiday Hours

Another round of holiday celebrations is nearly upon us, which means everyone on our home team is busy decking the halls, preparing their feasts, and gearing up to spend some quality time with the people they love. And we hope you will be doing the same!

With that, the holiday hours for the corporate office are as follows:

Christmas Hours: 

  • Friday, December 22nd: The corporate office will be open from 8 am to 12 pm Pacific and will be closed the remainder of the day. 
  • Monday, December 25th: The corporate office will be closed in observance of Christmas Day. We will resume normal business hours starting Tuesday, December 26th.

New Year’s Hours: 

  • Friday, December 29th: The corporate office will be closed in observance of New Year’s Eve.
  • Saturday, December 30th: Customer Care will be available from 8 am to 11 am Pacific to assist you with your month-end needs. 
  • Monday, January 1st: The corporate office will be closed in observance of New Year’s Day. We will resume normal business hours starting Tuesday, January 2nd, 2024.

Guidance for Growth

Prepare for the Holidays. 
No matter what your holiday plans are, now is the time to start preparing your business for them. Whether you plan to take a day or a week off for the holidays, take steps now to ensure that your customers, prospects, and team members are set up for success while you are gone. What can you do? Here are a few ideas: 

  1. Let them know you will be out of the office for the holidays. 
  2. Share the corporate office hours and contact information with them. 
  3. Encourage customers and prospects to place an order now or give them a link to your replicated site so they can order online while you are away.

Upcoming Events

The Healthy Hustle: We will be taking a brief hiatus from our regular Healthy Hustles for the rest of the year so our team can spend some time enjoying the holidays with their families.

December Round Table: What’s the latest and greatest here at the home office? Hear directly from New Earth’s corporate team.

  • December Round Table, Wednesday, December 10th at 12 pm Pacific. Join here!

Contact Us

Customer Care Hours: 

  • Monday through Friday: 8 am to 5 pm Pacific
  • Saturday: 8 am to 11 am Pacific

Contact us by phone at 800-800-1300 or email us at support@newearthsupport.com

Stay Connected

Stay connected with all things New Earth by downloading the New Earth Connected app from your Apple or Google Play store, joining our Facebook Leaders Group, and following us on Facebook, Instagram, Twitter, LinkedIn, or YouTube.Toggle panel: Background Settings